Setting Higher Standards in the Vacation Rental Industry…
From the beginning in 2006 we have remained true to our core ideals….focused on quality and value always with an eye on the details!
We have been innovators from day one, providing customized services for both owners and guests. We’re the first on Hatteras Island offering 0% commission to homeowners, and full concierge services to our guests.
We start by understanding and respecting each owner and their personal needs with multi-layered management plans. We listen to our guests and their recommendations and build on that with a great team. We never see a problem instead we see an opportunity. We believe every challenge has a solution.
At Shore Details we’re proud of what we do and how we do it. We’ve been working in the vacation industry on Hatteras Island for over 20 years. Check out our testimonials and you’ll see why owners and guests say we understand service better than anyone else.
Other companies will tout their success, but with high commissions, smoke and mirror fees and hidden charges, less of your income goes into your pocket. Shore Details has proven we can book your home AND save you money! We utilize all the top booking sites, work with a great marketing team and constantly monitor industry trends & the local market and of course remain focused on one thing…booking your home.
We charge one low booking fee for each reservation. You raise your rental rate? You still see the same booking fee… That’s right, one flat fee! At each departure you see exactly what you pay for; housekeeping, linen, pool and spa and one booking fee. That’s it. Simple, fair and concise, our business model is unlike any other. Imagine you have a two-week guest and all you pay is ONE booking fee! Imagine the savings!
While others are flooding the market by creating “Saturday only” arrivals, we offer options. It’s not our way, it’s the best way. Owners want choices, guest want choices, with Shore Details you always have choices AND options.
Some companies continue to make promises they can’t keep; all the while lowering expectations and raising prices… we do just the opposite. Each year we find ways to cut costs, increase staff and provide more, not less, personal and detailed service. We’ve been that way for 13 years…. why change?
Pam and her staff at Shore Details have been providing me with excellent service for the past 4 years. This is a place where the customer comes first. I highly recommend Shore Details for all the services that they provide to all who rent, have a house to rent or need a service.
What do your guests want?
from a team who truly enjoy our work and our guests!
5PM Check In Time!
Believe it or not, some of our competition lists 6PM as check in time!
with a few start up supplies
Freshly made beds and
FREE beach gear
24 hour service
your guests can ALWAYS reach a live person.
4X4 Jeep Rentals
Full and Complete
vacation services with a personal concierge standing by!
each week to save money and add value!
No strict list of rules
at departure, take out your trash and start the dishwasher…that’s it.
Don’t believe us, check out what guests are saying online.
When our guests write reviews, they often mention that the cottage is clean and comfortable. Our guests are their first concern which is what we want to hear. Pam, Rene and everyone else are pro-active and truly experienced professionals. We highly recommend them as a maintenance and concierge group, but consider them friends as well. Thanks, Shore Details.