COVID-19 – latest local advisories, policy and procedures updates

Coronavirus (COVID-19) Awareness & Precautions

In response to updated guidelines from the CDC to avoid discretionary travel, Dare County has made the decision to restrict visitor access to Dare County beginning Tuesday, March 17 at 2:00 pm.  We encourage you to visit the Dare County website for the most up-to-date reentry information.

Those of us who call Hatteras our home, we are used to weathering storms. With this new storm called Coronavirus (COVID-19) we are facing it the same way: carefully, cautiously and, well prepared. We know you have questions and we want to be transparent in providing you with the information necessary to help you and your family stay safe as you determine your vacation plans this summer.

First, start with the facts

Below are links to reliable sites where you can find the best and latest updates from the most trusted resources.

World Health Organization (WHO)
Centers for Disease Control and Prevention (U.S.)
U.S. Travel Association

What We Know

This is a new strain of a virus that was identified in 2019 in China. We have seen other Coronaviruses in the past like SARS-CoV or MERS-CoV.

COVID-19 spreads person-to-person through respiratory droplets. We know it can also be contracted by touching your mouth, nose, or eyes after touching a contaminated surface.

Although anyone can become infected it is our elderly adults with underlying medical issues that are most at risk.

What We Do

We should all start by disinfecting surfaces, washing out hands and keeping our hands away from our faces.
If you have symptoms of fever, cough or difficulty breathing you should contact your physician or visit a local health department for treatment and testing.

Here In Our Community

The North Carolina Department of Health and Human Services are implementing the necessary proactive measures to reduce exposure risks. Dare County officials are following these same precautions for the Outer Banks. These procedures include urging vulnerable individuals to stay home and for large public gatherings to be canceled or postponed. Schools and athletic activities have been suspended for two weeks and will continue to monitor the situation closely.

Currently, there have been 0 confirmed cases of COVID-19 in Dare County March 16, 2020.

What Shore Details Is Doing To Be Proactive

We want to give you peace of mind and do all we can to protect you, your family and our staff. Below is our protocol in the wake of this outbreak:


Wear disposable gloves when cleaning and disinfecting surfaces. Gloves should be discarded after each cleaning. Clean hands immediately after gloves are removed. GLOVES SUPPLIED BY SHORE DETAILS.

If surfaces are dirty, they should be cleaned using a detergent or soap and water prior to disinfection. Company approved products only

For disinfection, use EPA recommended products containing Quaternary ammonium compounds. These cleaning products are designed to kill bacteria, viruses and germs and include Clorox and Lysol products. DISINFECTING PRODUCTS SUPPLIED BY SHORE DETAILS

Housekeepers are using disposable disinfectant wipes and Clorox solution on commonly used surfaces such as doorknobs, remote controls, light switches, appliance buttons, banisters, etc. They also routinely clean all frequently touched surfaces in places like the kitchen, bathrooms and game rooms. DISINFECTING PRODUCTS SUPPLIED BY SHORE DETAILS

It has always been company policy to follow all EPA regulations regarding wash and dry temperatures as well as using EPA approved products designed to kill vial pathogens. THESE POLICIES CONTINUE

Wear disposable gloves when handling dirty laundry and discard after each use.

Do not shake dirty laundry. This will minimize the possibility of dispersing virus through the air.

Clean and disinfect clothes hampers twice daily.

Clean and disinfect shelves and floors daily.

What’s Next

The safety and good health of everyone is our top priority. With enhanced cleaning we feel assured these precautions will keep our homes, our guests and our staff healthy and safe. While cruise ships, air travel and even Disney may be high risk environments Hatteras Island is the vacation with the least risk and we’re open for business as usual.

When you visit Hatteras island: you drive your own car, bring your own food, check into your own home and feel confident that it has been properly sanitized and ready for your family. You will enjoy the open beaches with less crowds than other destinations.
Of course, it remains a joint effort so be sure to bring hand sanitizer, wash your hands, don’t touch your face and continue to monitor the health of your family.

AND if you have not already done so be sure to include travel insurance in your vacation plans. If you’re interested in “Cancel for Any Reason” insurance… call us directly at 252.357.7121.

We’ll keep you updated on our website and through or social media channels via Facebook and YouTube videos as more information is available.

We are confident that through our efforts, your diligence and the low risk environment on Hatteras Island that you can enjoy the wonderful vacation you’ve planned with peace of mind that Shore Details is watching out for you. Come on down, the water is warm, the beaches are quiet, and your home is ready for you!

Again, our priority is the health and safety of our guests, their families, our team members and communities as we combat the spread of                                COVID-19 together.

Traveler Link to COVID-19 Insurance FAQs –

Pam Stoffel
Owner Shore Details Inc.