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Enhanced Cleaning Practices

How We Are Protecting You

We have always been extremely proud of our cleanliness and safety protocols. Cleanliness has always been a vital part of our day to day operations, we are adding to our already enhanced cleaning standards. Our Shore Details team will be taking extra precautions to properly disinfect our vacation rentals to make sure that our owners and our guests feel safe and comfortable when checking into their home.

What to expect when you arrive?

Expect our homes will be clean, sanitized, safe and that we are adhering to CDC regulations. Here is our protocol for each department.


Our Housekeeping Protocol

  • We use EPA-registered hospital grade disinfectants that provide CDC recommended antimicrobial chemicals – We provide all housekeepers with these chemicals.
  • Housekeepers will be focusing additional attention on high-touch surfaces, including but not limited to: doorknobs, elevator buttons, keyless entry pad, TV remotes, light switches, stair handrails, cabinet drawer pulls, appliance handles such as fridge, microwave, & oven, laundry machines, washer/dryer knobs, and thermostats. All hard surfaces, kitchens, and bathrooms will be thoroughly sanitized.
  • Beds will be made with freshly laundered sheets and pillowcases. Pillows, mattress pads, and comforters will be misted with sanitizing product.
  • Supervisors will follow cleaners with a spray to ensure all surfaces have been correctly sanitized.

Our Laundry Protocol

  • All bed linen, pillowcases, towels, and etc. are laundered at our facility in commercial washers and dryers at high temperature to help kill coronavirus. Dish towels are provided by Shore Details.
  • While transferring items from the bin to the washer, our team has been trained not to shake the laundry, which could disperse the virus through the air, according to the CDC.
  • Sanitizer is also used between each folding task to keep all surfaces clean.
  • After the dirty laundry in placed the washer, our staff disinfects the surfaces in the laundry area such as the knobs and the door pull on the washing machine and dryer.
  • Laundry bins that hold dirty and clean laundry are kept separated and washed between uses with bleach or other EPA – registered disinfectants.
  • Once linens are bagged by laundry staff, it is placed on the porch for pick up at a certain time and cleaners will pick up bags and all supplies one at a time.
  • Housekeepers will return the laundry bag at the end of the day and it will be washed and ready for the next turn day.

Our General Maintenance including our pool and spa protocol:

  • All maintenance and pool/spa technicians are driving separately.
  • If we have calls that need attention while guests are in the homes, we will schedule a time to take care of the task while they are out.
  • Vehicles are sanitized daily.
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