Learn how Shore Details has satisfied their clients year after year. From Outer Banks vacation rental guests to Rental Home Owners, these testimonials & reviews will put your mind at ease when partnering or renting with Shore Details.
ank you so very much for all the services you have provided over these past 10 years. You are absolutely the best at what you do. I always felt like you treated our home as if it were yours. That meant a lot especially with us being so far away. You have grown so much during the time we have been with you; from providing cleaning services, maintenance, to rentals, and now sales. I wish you the best as you go forward!”
Thanks, so much for all the hard work of your entire Shore Details Team before and after Hurricane Dorian. There’s no way we could enjoy this investment without Shore Details. It’s not often we find the best on our first try at anything, but I am comfortable we did with you guys!
Thank-you so very much!! We stayed in Spyglass Hill last week and we had a wonderful time! We enjoyed everything about the house; it was clean & very organized, the view was beautiful (especially at sunset), we loved the screened in porch, the hot tub, the short walk to the Sound beach, the neighborhood was peaceful, the beds were comfortable! It was so nice to vacation in a home that has been so well cared for!! Thanks again for wonderful service and thanks to the owners for the blessing of sharing their home.
We had a wonderful time in vacationing in Dolphin’s Reach. The house was very clean and well-equipped home. There is so much space and the home includes everything anyone might need! One of my favorite things about the house is the gorgeous ocean views from every level! This is an amazing vacation location, and we loved being there.
Pam and Jennifer, you and your team do a great job! I truly thank you for your high standards and attention to quality and detail. It helps us rest easy to know that our (my mom’s!) home is well taken care of. So many thanks to you and your staff!
Shore Details was our choice to book this property and they did a great job with their online booking (user experience, property information via Hospitality App, keyless door entry, WiFi info, Contract Signing, VayKay perks, and many other little details all done and found in one place) The property seasonal rental rate and location were just as great. The house was as expected, perfectly fit 2 adults, 2 teens, and 2 youngsters. The house was clean. Sunrise views were spectacular, and late-night moonlight was a beautiful and memorable experience. We hope we come back to OBX another time in the summer (for the 5th time) and use Shore Details for another great experience!
We absolutely loved staying in Virginia Dare! The housekeeping was exceptional and location could not have been better. Fell asleep to sound of ocean waves, which was just across the street. Close to restaurants and grocery. Kitchen is stocked with everything. Be sure to get some kayaks and take to Canadian Hole on the sound side. You can walk out forever, no waves to scare little ones, great paddling and amazing to watch the kiteboarders and parasailing. Would absolutely stay here again!
I planned my vacation as Dorian was projected to hit Florida and move into the gulf. I waited as different levels of the evacuation of Hatteras lifted only to learn that Dorian had damaged the property I had chosen. I waited in a hotel in Kill Devil Hills for word from Shore Details. I kept an attitude of gratitude because while my vacation was side tracked, the people of Hatteras had their lives upended not to mention the devastation of Ocracoke. Even more perspective if you consider the Bahamas. Shawna Kiricoples with Shore Details went above and beyond and found me an alternate property that was perfect. Thank you, Shawna and Shore Details!
The house is really nice and clean, great setup and wonderful for our dog. We loved that linens are provided. Beds nice and comfy. Shower was lovely with the detachable shower head!! Kitchen is updated and well-stocked. Outside area is very convenient – loved the water hose for our dog and the shower areas for us. When you pay to rent ocean front, you expect a better view. If you use the $250 equipment rental credit, check out the beach chairs, cooler, and umbrellas they were great!
What can I say about our stay at Beauty and the Beach? It Was Awesome! The beach house itself was cozy and spacious. There was a total of 7 (4 adults, 3 children) of us staying and never once did we feel crowded. We used the tv’s to distract the kids while we made breakfast but that was about all the screen time they needed since there was the gorgeous sound literally in the backyard. While there, we utilized the credit we had from VayK and reserved a kayak and a stand-up paddleboard which were there, waiting for us when we arrived. While out on the water, we were able to see some sting rays and crabs and other water creatures. My son also had fun trying to catch those crabs with neighboring guests. The nights were spent on the patios looking at shooting stars or soaking in the hot tub after the kids went to bed (so very relaxing). In the surrounding towns, we experienced some of the best seafood of our lives and played in the most beautiful beaches. We loved our stay and you will too!
We totally loved this place! The views were spectacular and we loved the remote location. Channel House was perfect for the four of us and very nicely updated. Lots of good restaurants close by as well.
We absolutely had a great time. Our house ‘Just Enough’ is well kept and the AC was cold as ice. The neighborhood is quiet and peaceful. We will be back next year for sure!
We absolutely enjoyed our stay at Periwinkle 1 at Ocracoke Island. The duplex was perfect for my family of 3 plus 2 fur babies. Everything was very clean and comfortable. The kitchen was well stocked and had everything we needed. We were located in a quiet neighborhood made up of year-round residents and rental properties. We were very close to restaurants and shops, which could be easily accessed via a short walk or bike ride. We chose to rent a golf cart for the week which I would highly recommend for others. It was really nice to get out several times a day to check out the happenings on the island. Another nice bonus were the bicycles/kayaks that were provided with this rental, which we were able to use. Ocracoke is a unique vacation in itself. Very relaxed, beautiful, and non-commercialized, with amenities that you appreciate on vacation such as numerous, delicious dining options, live music most every night, cute shopping options, local arts/crafts, etc. We will be back!
FANTASTIC TRIP! Property: has everything you could possibly need to enjoy your vacay. Everyone in our crew found beds comfy. owner has added fabulous touches from a trashcan out at the pool, to luggage stands in each bedroom, to wooden dow rods in the sliding doors for extra security, to gates on the decks for your furry friends. Right across the street from public access to beach. Pool is secured well to keep little people safe. 2 blocks from food Lion and fresh seafood. Property is clean and well equipped. The property itself is a great location, clean and is the first we have rebooked in many years of vacationing on NC coast. Shore Details by far hands down best company I’ve ever rented from 50% of the reason we rebooked for 2020. Very easy to work with, responsive, organized, efficient…I cannot say enough good things. Looking forward to 2020.
The Seahorse was the perfect rental for my wife & I along with our dog. It was extremely clean and provided us with everything we needed. The washer & dryer was definitely a huge plus. The walk to the beach itself isn’t far at all. The $250 worth of beach rentals which were included were great. We got bikes, kayaks, & beach chairs for no additional charge. The outside shower was an added plus. Coming home from a long day at the beach covered in sand with a place outside to rinse off was great. The screened in porch was great for storm watching. The thunderstorms here are intense & beautiful. I would definitely consider renting this property again or using Shore Details again!
We love this location! Brigands Bay is the best. Gorgeous sunsets & wonderful SUPing & kayaking in clear shallow waters. Phosphorescence at night sometimes if you’re lucky. This neighborhood has a more residential feel than many. House is spacious & comfortable with lots of light. Three rooms with king beds is a wonderful luxury! Upper deck is a great view for seeing stars. It’s an amazing house & location- Shore Details is an awesome company to rent from. They were responsive & pleasant at every turn.
We have been with Shore Details for four years. We have three ocean front properties for rent in Rodanthe, all of which Shore Details manages for us. We met the owner, Pam Stoffel, at Ace Hardware in Avon in 2010 and immediately were impressed with her ‘vision’ of providing alternate management services. She and her husband, Rene, are motivational type folks, and we respect them so much. We use VRBO/HomeAway and Shore Details fits into exactly what we are doing. We have realized a significant savings as well. We have found all of the services Shore Details offers to be exceptional, ie, maintenance, housekeeping, emergency, etc. The office personnel are the best! They are really friendly, know so much about the area, and we just learn a lot by being drawn to their expertise and knowledge. Shore Details provides professional and detailed contracts so you will always know what’s going on and where you are going with their many services.
We’ve been coming to the OBX for many years but this is our first time in Sea Mist, it is by far the cleanest home we’ve ever stayed in! We had 18 people in our group and we all had a fantastic time, thanks for opening your home to us and thanks to all the folks at Shore Details for making our stay perfect!
Shore Details did a fantastic job cleaning our home this past year. The guests provided that feedback… Janet and I would like to thank you for the great job done this year.
Really exceptional in every respect. Their standards are really much higher than other companies on the Island that perform similar services. I have owned three houses on the Island (two currently) and Shore Details has taken care of all of them. My guests rave about their courtesy and responsiveness to me and in their VRBO reviews.
We are very happy with the personal service we receive from Shore Details. The entire team is very responsive to our needs and requests. They also work had to keep us informed during significant weather events. When questions or issues arise, Pam, Rene and others on the SD Team are accessible to discuss and they work quickly to resolve our concerns. We are very happy with Shore Details and highly recommend them to others!
We have had two homes managed by Shore Details since 2012. Pam, Rene and the entire team at Shore Details have been top notch. They care for our home like it’s their own.